Terms & Conditions

Last Updated: September 5, 2026

Welcome to Ultra Cléenx, a premium household and professional cleaning products brand by Arpit Life Sciences. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.

By accessing our website, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Ultra Cléenx

Ultra Cléenx is a brand of Arpit Life Sciences offering household and professional cleaning products designed to support effective cleaning while promoting responsible and environmentally conscious product use.

2. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Provide false, inaccurate, or misleading information.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the security or functionality of the website.
• Upload or transmit harmful software, viruses, or malicious code.
• Copy, reproduce, or misuse website content without permission.
• Use automated systems to improperly collect website information.

3. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, minor differences may occur between product images displayed on the website and the actual product, including differences in packaging, colour, design, or appearance.

Product availability may change without prior notice.

4. Product Usage and Safety

Customers must carefully read and follow all product labels, directions, warnings, precautions, and storage instructions before using any Ultra Cléenx product.

• Use cleaning products only for their intended purpose.
• Follow the recommended method and quantity of use.
• Do not mix cleaning products or chemicals unless the product instructions specifically permit such use.
• Keep cleaning products away from children and pets.
• Store products according to the instructions provided on the product packaging.

5. Prices and Taxes

Product prices displayed on our website may change from time to time without prior notice.

Applicable taxes, shipping charges, and other applicable charges, if any, will be displayed during the checkout process.

In the event of an obvious pricing, technical, or listing error, Ultra Cléenx reserves the right to correct the error or cancel the affected order, subject to applicable law.

6. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order for reasons including:

• Product unavailability.
• Incorrect product pricing or information.
• Payment failure or authorization issues.
• Incorrect or incomplete customer information.
• Suspected fraudulent or unauthorized activity.
• Technical or system errors.
• Delivery restrictions.
• Other circumstances affecting order fulfillment.

If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Payment

We may provide various payment options through third-party payment service providers.

You agree to provide accurate and valid payment and billing information when placing an order.

Ultra Cléenx is not responsible for interruptions, delays, or failures caused by third-party payment service providers.

8. Shipping and Delivery

Products will be shipped to the delivery address provided by the customer during checkout.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, transportation issues, operational circumstances, incorrect addresses, or other events beyond our reasonable control.

Please refer to our Shipping & Delivery Policy for additional information.

9. Returns and Refunds

Returns, replacements, exchanges, and refunds are subject to our Return & Refund Policy.

Customers may be required to provide order details, photographs, videos, or other information to verify a product-related complaint.

10. Cancellation

Orders may be cancelled subject to our Cancellation Policy and the current status of the order.

Once an order has been dispatched, cancellation may no longer be possible.

11. Customer Account

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.

You agree to:

• Provide accurate and complete information.
• Keep your login credentials confidential.
• Notify us of unauthorized account access.
• Be responsible for activities carried out through your account.

We reserve the right to suspend or terminate accounts involved in misuse, fraud, abuse, or violation of these Terms & Conditions.

12. Intellectual Property

All trademarks, logos, product names, photographs, graphics, text, designs, videos, website layouts, and other content available on this website are owned by or licensed to Arpit Life Sciences, unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

13. Promotions and Discounts

Ultra Cléenx may offer promotional discounts, coupon codes, special offers, combo offers, or other promotional campaigns from time to time.

Promotions may be subject to additional terms, validity periods, minimum purchase requirements, product restrictions, or usage limits.

We reserve the right to modify, suspend, or withdraw promotional offers where necessary.

14. Third-Party Services and Links

Our website may use or contain links to third-party services, including payment gateways, shipping providers, analytics services, advertising platforms, and social media services.

Third-party services operate under their own terms and privacy policies. Ultra Cléenx and Arpit Life Sciences are not responsible for the content, availability, security, or practices of third-party websites or services.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Ultra Cléenx and Arpit Life Sciences shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products purchased through the website.

Nothing in these Terms & Conditions is intended to exclude, restrict, or limit any liability or consumer rights that cannot legally be excluded or limited under applicable law.

16. Force Majeure

We shall not be responsible for delays or failures in performing our obligations where such delays or failures result from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, strikes, government restrictions, transportation disruptions, internet or technical failures, or other unforeseen events.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

18. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions from time to time.

Updated terms will be posted on this page along with the revised "Last Updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions.

19. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising from or relating to the use of this website or purchase of products shall be subject to the jurisdiction of the competent courts having jurisdiction over Firozpur/Ferozepur, Punjab, subject to applicable law.

20. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us.

21. Acceptance of Terms

By accessing, browsing, or using the Ultra Cléenx website, or by placing an order through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.